Effective Date: [November 2025]

At ListRight Advisory (“we”, “us”, “our”), your privacy is important to us.
We are committed to protecting your personal information and handling it in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and disclose your personal information.

1. What information we collect

We may collect the following types of personal information:

Your name, address, and contact details (email, phone number)
Details about your property and circumstances (for example, sale motivation, property type, or timeframe)
Information provided in online forms, assessments, or consultation bookings
Any communication between you and us (emails, phone calls, online chat, or messages)
Website usage data such as IP address, browser type, and cookies

We do not collect sensitive information (such as health or financial data) unless it is directly relevant and you provide consent.

2. How we collect your information

We may collect personal information:

Directly from you (through online forms, emails, phone calls, or meetings)
Automatically via our website (cookies, analytics, and contact forms)
From third parties with your consent (for example, when we liaise with real estate agents or partner service providers on your behalf)

3. How we use your information

We use your personal information to:

Provide our advisory and property consultation services
Assess your property and match you with suitable local agents
Prepare and deliver your personalised Selling Options Report
Respond to enquiries and provide updates
Improve our website, services, and client experience
Comply with our legal obligations

We will not sell, rent, or trade your personal information to any third party.

4. Disclosure of your information

We may disclose your personal information to:

Licensed real estate agents and agencies (with your consent)
Professional service providers who assist us (e.g. IT support, web hosting, CRM, marketing tools)
Government or regulatory authorities where required by law

All third parties we engage are required to comply with privacy and data security standards consistent with this policy.

5. Storage and security

We store personal information securely in electronic systems protected by passwords, encryption, and access controls.
We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.

If personal information is no longer needed, we will securely delete or anonymise it.

6. Access and correction

You may request access to your personal information or ask us to correct any inaccuracies.
Please contact us using the details below. We’ll respond within a reasonable timeframe, usually within 30 days.

7. Website cookies and analytics

Our website may use cookies and analytics tools (such as Google Analytics) to collect non-identifiable information about visitors.
This helps us improve our site performance and user experience.
You can disable cookies in your browser settings if you prefer.

8. Links to other websites

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those sites.
We recommend you review their privacy policies before providing personal information.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The updated version will always be published on our website.

10. Contact us

If you have any questions or concerns about your privacy or wish to make a complaint, please contact us:

If you’re not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Complies with:

Privacy Act 1988 (Cth)
Australian Privacy Principles (APPs)
OAIC best practice guidelines